Ordering Information

The use of this site is governed by the policies, terms and conditions set forth below. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order to Purely Simple Gifts indicates your acceptance and understanding of these terms and conditions.

PLEASE READ BEFORE ORDERING!

** Our items are fully customizable. You can be as creative as you like! ONLY the text you ask for will be included on your item. By choosing not to personalize, you will receive an item with no wording at all, just an image.  If you want the wording that is shown on the item just type in "as shown" in the personalized text box, then add any additional text after that.  

Christmas Delivery!

Guaranteed Christmas delivery if order is placed by December 9th!  International (includes Alaska, Hawaii, Guam, Virgin Islands, Puerto Rico, military bases) and Canada orders are not guaranteed for Christmas Delivery.  Please order early to ensure your international delivery arrives by Christmas. (If your order is not delivered by December 25th, 2009 we will credit your shipping charges.)

Gift Certificates

For the perfect last minute gift, why not one of our gift certificates?  They make a great last minute gift idea.  They are guaranteed to make the recipient happy.  We can guarantee Christmas delivery right through December 21st because they are delivered right to your e-mail address.  Just call 507-448-3682 or email me at purelysimplegifts@yahoo.com 

How do I place an order?

You can place an order online with our SSL secure shopping cart. At the end of your checkout you will be to PayPal for transaction processing.

If you have any special instructions for your order, please use the Special Request area at the end of your checkout, or send an email with the instructions to purelysimplygifts.yahoo.com. We will be sure to follow your instructions, and will contact you if we have any questions.

Shipping

As a rule, most of our packages are sent via USPS Priority mail or UPS Ground Service. Shipping charges are based on shipping within the continental United States. Shipment to locations outside the continental United States will incur additional shipping charges.

** Please note guaranteed Christmas delivery does not include International (Alaska, Hawaii,Guam, Virgin Islands, Puerto Rico, military bases and Canada) shipping.

Alaska and Hawaii Shipments:

Please note that all shipment to Hawaii and Alaska are required by UPS to ship via 2-day air and all orders to these states will be adjusted accordingly. 

International Shipments:
All International Shipments (excluding Canada) are shipped Via UPS Global.  We will email you a shipping quote for your approval prior to processing your order.

Canadian Orders:

All shipments to Canada are sent via UPS Surface. We will email you with the actual shipping amount for your approval prior to processing your order. However, your purchase may be subject to additional duties and charges collected by UPS on behalf of your country at the time of delivery. Purely Simple Gifts is not responsible for collection or reimbursement of any of these charges.

Do I need to add personalization to the item?

Absolutely not. This gift will be created just the way you want it. Just write "NONE" where it asks for "Personalized Text" and we will not include the name anywhere on the item.

Where will the personalization appear on the item?

Unfortunately, it is difficult to describe since it depends on the item, the amount of text, and the design chosen. Of course, if you have a specific location you are shooting for, mention that during checkout on the box labeled "Special Instructions".

How long does it take once I place an order?

You can expect to receive your order within two - three weeks, but since shipping times may vary, we cannot make guarantees. During the busier gift giving seasons, please allow up to four weeks for delivery.

If you need a gift fast, contact us BEFORE placing your order and talk to a representative so that we may find ways to expedite your order.

Please understand that during the busy holiday season, this may not be possible. Only the orders placed before the posted holiday cutoff date are guaranteed to be delivered in time for the holidays.

Do you offer Gift Certificates?

Yes! For the perfect last minute gift, why not give one of our gift certificates? They make a great last minute gift idea. They are guaranteed to make the recipient happy. And they carry a guaranteed Christmas arrival right through December 21 because we deliver these directly to your e-mail address. Please call 507-448-3682 for more information about purchasing a gift certificate.

My item has a mistake on it, what should I do?

Contact us immediately. If you receive your order and we are responsible for the mistake, we will pay for the return shipping and send you at new item free of charge. If the mistake is the result of an incorrectly placed order (misspelling, typing error, etc.), after you provide proof of the error (photo), we will sell you a replacement item with a 30% discount. If you would rather return the item and not purchase a replacement, you may return the item at your cost. After we inspect the returned item, we will reimburse you for the purchase price of the item, less the original shipping fee and a 25% restocking fee. Because of the process used to make our items, if you order an item with no personalized text, the item is considered custom made and cannot be returned. All returns must be made within seven (7) days from your receipt of the item(s). All unauthorized returns will be refused upon arrival. All returns must be sent postage paid. C.O.D.'s are not accepted.